An anonymous reader shares an excerpt from a report via TechCrunch, written by Devin Coldewey: Google just announced a plan to "modernize" email with its Accelerated Mobile Pages platform, allowing "engaging, interactive, and actionable email experiences." Does that sound like a terrible idea to anyone else? It sure sounds like a terrible idea to me, and not only that, but an idea borne out of competitive pressure and existing leverage rather than user needs. Not good, Google. Send to trash. See, email belongs to a special class. Nobody really likes it, but it's the way nobody really likes sidewalks, or electrical outlets, or forks. It not that there's something wrong with them. It's that they're mature, useful items that do exactly what they need to do. They've transcended the world of likes and dislikes. Email too is simple. It's a known quantity in practically every company, household, and device. The implementation has changed over the decades, but the basic idea has remained the same since the very first email systems in the '60s and '70s, certainly since its widespread standardization in the '90s and shift to web platforms in the '00s. The parallels to snail mail are deliberate (it's a payload with an address on it) and simplicity has always been part of its design (interoperability and privacy came later). No company owns it. It works reliably and as intended on every platform, every operating system, every device. That's a rarity today and a hell of a valuable one.
More important are two things: the moat and the motive. The moat is the one between communications and applications. Communications say things, and applications interact with things. There are crossover areas, but something like email is designed and overwhelmingly used to say things, while websites and apps are overwhelmingly designed and used to interact with things. The moat between communication and action is important because it makes it very clear what certain tools are capable of, which in turn lets them be trusted and used properly. We know that all an email can ever do is say something to you (tracking pixels and read receipts notwithstanding). It doesn't download anything on its own, it doesn't run any apps or scripts, attachments are discrete items, unless they're images in the HTML, which is itself optional. Ultimately the whole package is always just going to be a big , static chunk of text sent to you, with the occasional file riding shotgun. Open it a year or ten from now and it's the same email. And that proscription goes both ways. No matter what you try to do with email, you can only ever say something with it -- with another email. If you want to do something, you leave the email behind and do it on the other side of the moat.
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